Zyra Clay Mugs Customer Reviews!:
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Review |
|  10 On 05/08/2008
Love the mug,BUT it is not a 10 oz. mug, but a 12 oz. mug, and the item was specifically sold as a 10 oz. mug. Ah well. |
| 10 On 05/11/2007
Great piece, all Zyra items are well made and colorful. There is also a great texture to the mugs |
| 10 On 06/04/2010
This coffee mug is fantastic. My husband is the coffee drinker and broke his favorite mug so i searched online till I found this one. He is happy, he says the mug is lighter than he expected which is also good, and his hands are perfect for the nice big handle. The colors are beautiful. We know where we will go for other pottery once we move to the Northeast, |
| 10 On 10/20/2008
Very nice! Beautiful colors! Just what I was looking for. Thanks. |
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From Zyra Clay Mugs's Studio
Tropicana stoneware Tumbler finely handcrafted stoneware mugs by Chris O誰eill of Zyra Clay and Glass Studio of Cummington, Massachussetts. Theese mugs make for a great gift
View Other selections from Zyra Clay Mugs 
    
STUDIO DIRECT SHIPMENT Lead times Will vary and are noted. For Immediate shipment, Please select an "In Stock" alternative
Packaging is FREE and cost is low!
| Carrier |
Service |
Delivery Notes* |
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UPS Ground
UPS 3 day select |
delivery in 1-5 business days based on location. Excellent tracking & service |
UPS 2nd day air
UPS Next day air |
Guaranteed by service. cost is higher but your package recieves special treatment! |
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USPS Priority Mail |
Most economical for small items, can ship to your PO box. slower during xmas |
| USPS International |
We ship internationally to the following countries >
  International Customers: Choose USPS International (EMS)
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(*Please note... Delivery time begins when your order leaves our store, the next business day - To ensure safe delivery, Large and oversized orders will be seperated into multiple shipments (based on weight))
ACG Order Availability
1) IN STOCK items ship from our warehouse in Vermont The NEXT business day, unless otherwise noted
2) STUDIO DIRECT items ship directly from the artists studio, Based on availability, lead times Will vary and are noted next to the "add to cart" button
3) PREORDER items have a noted shipping delay (found next to the "add to cart" button). Preorders are based on availability, and you would be notified if the shipment will be longer then expected, or if the item has a backorder.
4) PERSONALIZATIONS: if your item(s) have a personalization request, there may be a Noted extra lead time next to the personalization option you select. Please be advised.
Please be aware of your orders availability as is noted. If you are in a rush, please make sure you select an 的N STOCK" item. Our items are seasonal and unique, and as such we cannot stock everything everyone wants, thus we allow preorders. If you preorder, please be aware that there might not be enough demand for the artist to remake your item; however, for more popular items your 'Preorder' puts you on top of the Queue as there are often backorders during holiday times. If you Preorder a Personalized item, please append the shipping delay with the personalization lead time.
Artcraft Gifts (Porterhouse Crafts) Ordering Policies:
For Damaged Items:
Please unpack merchandise carefully and inspect upon receipt. In the event of breakage, please call us immediately (888 362-4789), so that we can go over the procedures for replacing the damaged item(s). Leave everything in the original box, with the packing materials. DO NOT SHIP ANYTHING BACK TO US WITHOUT CONTACTING US FIRST; WE WILL NOT BE ABLE TO ISSUE CREDIT TO YOUR CARD OR STORE CREDIT IF OUR PROCEDURES ARE NOT FOLLOWED, OR IF THERE IS FURTHER DAMAGE TO THE ITEM(S).
For Exchanges:
Items may be exchanged for other items, or for store credit, within a six- month period. Any items sent back to us must reach us in saleable condition. Customer pays return shipping fees.
For Refunds:
We will issue refunds to your credit card if an item(s) reaches you damaged and you do not want a replacement, or if an item has been misrepresented on our website. Misrepresentation must be agreed to by both parties. Refunds for misrepresented items will include shipping fees, and will be issued once the item(s) comes back to us in saleable condition.
No returns or exchanges for personalized or engraved items unless damaged, or received with an error.
No returns for STUDIO DIRECT orders unless damaged; handled at the discretion of the artist.
Lost or incorrectly delivered packages:
You will be given a tracking number when an item is shipped. If the package becomes lost or does not reach you, we will work with you in filing the proper UPS or USPS claim. Refund based on outcome of insurance claim; we are not liable after package has been successfully turned over to the carrier.
Late shipment Arrivals:
Please bear in mind, when you receive your tracking number, and the carrier has successfully obtained the package, we are not liable for the published or estimated shipment times. They are not guaranteed, especially with weather related delays.
Please ship any (non Studio Direct) returns/exchanges to:
Artcraft Gifts D.B.A PorterHouseCrafts.com Attn: Returns Dept
PO Box 657 - 116 Lincoln Ave - Manchester Center, VT 05255
Why order from Us?
1) Get Free designer Giftwrap with your order:
Celebrate |
Jungle |
Elegant |
Snowman |
It's a zoo |
Celestial |
Stained gl |
Santa trai |
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*FREE for ANY item over $25 OR for ALL items in an order over $150; else: $3.95
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2) next day shipping for "IN STOCK" items, OR notification of a preorder*
How to get Free shipping with your order:
1) FREE shipping for all JEWELRY orders over 50*
2) FREE shipping for all WOOD orders over 150*
3) FREE shipping for all orders over 150*
* Limit 1 shipment to 1 address, some Large/heavy items will be broken up, USA ONLY
3) Save $25 with our ACG Points card*
- Earn 1 point for every $25 you spend
- At 8 points ($200.00) Recieve a gift certificate worth $25.00
- Accumulative, use the certificate or give away - doesnt expire!
4) Our customers recommend it!:
Dont take our word for it, listen to some of our happy customers:
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Green stoneware tumbler
14 ounce handmade stoneware coffee mugs, finely crafted by Kris O誰eill of Zyra Clay and Glass Studio in Cummington, Ma. This 14 ounce mug is a great size for coffee or tea, and is easy to hold due to the great balance of shape and handle Glazes vary slightly. 3 1/2" x 5" tall .. 
Artist Info: Tropicana stoneware Tumbler finely handcrafted stoneware mugs by Chris O誰eill of Zyra Clay and Glass Studio of Cummington, Massachussetts. Theese mugs make for a great gift
Sizing: Approximately 4 3/4" tall and holds 12 ounces.
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