How may we help you today? For Sales:

If you are trying to Buy something and need customer assistance, please contact us TOLL FREE 888.362.4789, or click on the "Contact" tab above.

Ordering Assistance:

Please view the shipping and ordering tabs above to help answer any questions you may have about your order. There is also an order tracking link on the bottom of the page.

Do you need to contact an Artist about their work:

Please be aware that we are NOT the artist you are trying to reach, we are a reseller. We DO NOT know where there is a local shop near you that one of our feature artists sell to. You should assume the most efficient and affordable place to purchase the artists gifts is right here!

Artists: market your gifts right Here!

Do you have a product-line that would fit in this specialty venue. A product that can be customized? Want Google, Yahoo and amazon placement... Visit our Dropship page to learn more >

Shipping options and delivery notes*

Carrier	Service	Delivery Notes*
	UPS Ground UPS 3 day select	delivery in 1-5 business days depending on location. consistant during busy times and excellent tracking
	UPS 2nd day air UPS Next day air	Guaranteed by service. Believe it or not this is popular to the last minute shopper. cost is higher but your package recieves special treatment!
	USPS Priority Mail	Most economical for small items with shipment option to your PO box. slower during xmas
	USPS International	We do ship internationally to the following countries:

Special Note: Next day means that your ("IN STOCK" only) order will be shipped out from our warehouse in Vermont the NEXT business day... Delivery time is based on the service you selected. Holiday shopping: If you order by Tuesday, package is shipped on wednesday: UPS 3 day select guarantees it by Monday (3 days AFTER wednesday); 2nd day air by Friday, next day air by Thursday. USPS has a three day turnaround and will arrive on friday or staurday, however is subject to delays during christmas. Please call TOLL FREE if you have questions 1-888-362-4789


Shipping Expectations and Info:

1) IN STOCK items ship from our warehouse in Vermont The NEXT business day, unless otherwise noted
2) STUDIO DIRECT items ship directly from the artists studio, Based on availability, lead times Will vary and are noted next to the "add to cart" button
3) PREORDER items have a noted shipping delay (found next to the "add to cart" button). Preorders are based on availability, and you would be notified if the shipment will be longer then expected, or if the item has a backorder.
4) PERSONALIZATIONS: if your item(s) have a personalization request, there may be a Noted extra lead time next to the personalization option you select. Please be advised.

Please be aware of your orders availability as is noted. If you are in a rush, please make sure you select an “IN STOCK" item. Our items are seasonal and unique, and as such we cannot stock everything everyone wants, thus we allow preorders. If you preorder, please be aware that there might not be enough demand for the artist to remake your item; however, for more popular items your 'Preorder' puts you on top of the Queue as there are often backorders during holiday times. If you Preorder a Personalized item, please append the shipping delay with the personalization lead time.

How to get Free shipping!:

1) FREE SHIPPING for (1) shipment of JEWELRY (ONLY) orders Over $50
2) FREE SHIPPING for (1) shipment of WOOD orders Over $150
3) FREE SHIPPING for (1) shipment of ALL orders Over $150
* Limit 1 shipment to 1 address, some Large/heavy items will be broken up, USA ONLY

Our Signature Gift-service:

What is refundable :

Hi, we took this section out of the "ordering" tab as we want to clearly define our return policy. Please be aware that you are about to purchase Artcraft. It is impossible to depict a perfect coloration and tint when everyone’s computer screens are different. Also, many items are unique and very seasonal, and sometimes only sell once to you. On this site, we take the time to photograph each item separately when there is even a subtle difference. As such, our return policy may appear stricter then you are used to, so please be advised...

Artcraft Gifts (Porterhouse Crafts) Ordering Policies:

For Damaged Items:

Please unpack merchandise carefully and inspect upon receipt. In the event of breakage, please call us immediately (888 362-4789), so that we can go over the procedures for replacing the damaged item(s). Leave everything in the original box, with the packing materials. DO NOT SHIP ANYTHING BACK TO US WITHOUT CONTACTING US FIRST; WE WILL NOT BE ABLE TO ISSUE CREDIT TO YOUR CARD OR STORE CREDIT IF OUR PROCEDURES ARE NOT FOLLOWED, OR IF THERE IS FURTHER DAMAGE TO THE ITEM(S).

For Exchanges:

Items may be exchanged for other items, or for store credit, within a six- month period. Any items sent back to us must reach us in saleable condition. Customer pays return shipping fees.

For Refunds:

We will issue refunds to your credit card if an item(s) reaches you damaged and you do not want a replacement, or if an item has been misrepresented on our website. Misrepresentation must be agreed to by both parties. Refunds for misrepresented items will include shipping fees, and will be issued once the item(s) comes back to us in saleable condition.

No returns or exchanges for personalized or engraved items unless damaged, or received with an error.

No returns for STUDIO DIRECT orders unless damaged; handled at the discretion of the artist.

Lost or incorrectly delivered packages:

You will be given a tracking number when an item is shipped. If the package becomes lost or does not reach you, we will work with you in filing the proper UPS or USPS claim. Refund based on outcome of insurance claim; we are not liable after package has been successfully turned over to the carrier.

Late shipment Arrivals:

Please bear in mind, when you receive your tracking number, and the carrier has successfully obtained the package, we are not liable for the published or estimated shipment times. They are not guaranteed, especially with weather related delays.

Please ship any (non Studio Direct) returns/exchanges to:

Artcraft Gifts D.B.A PorterHouseCrafts.com Attn: Returns Dept
PO Box 657 - 116 Lincoln Ave - Manchester Center, VT 05255

Our ordering Policies:

We are always looking for happy customers, and judging from all our reviews, all of our customers are happy. To ensure YOU are a happy customer, please read our policies below...

Artcraft Gifts (Porterhouse Crafts) Ordering Policies:

For Damaged Items:

Please unpack merchandise carefully and inspect upon receipt. In the event of breakage, please call us immediately (888 362-4789), so that we can go over the procedures for replacing the damaged item(s). Leave everything in the original box, with the packing materials. DO NOT SHIP ANYTHING BACK TO US WITHOUT CONTACTING US FIRST; WE WILL NOT BE ABLE TO ISSUE CREDIT TO YOUR CARD OR STORE CREDIT IF OUR PROCEDURES ARE NOT FOLLOWED, OR IF THERE IS FURTHER DAMAGE TO THE ITEM(S).

For Exchanges:

Items may be exchanged for other items, or for store credit, within a six- month period. Any items sent back to us must reach us in saleable condition. Customer pays return shipping fees.

For Refunds:

We will issue refunds to your credit card if an item(s) reaches you damaged and you do not want a replacement, or if an item has been misrepresented on our website. Misrepresentation must be agreed to by both parties. Refunds for misrepresented items will include shipping fees, and will be issued once the item(s) comes back to us in saleable condition.

No returns or exchanges for personalized or engraved items unless damaged, or received with an error.

No returns for STUDIO DIRECT orders unless damaged; handled at the discretion of the artist.

Lost or incorrectly delivered packages:

You will be given a tracking number when an item is shipped. If the package becomes lost or does not reach you, we will work with you in filing the proper UPS or USPS claim. Refund based on outcome of insurance claim; we are not liable after package has been successfully turned over to the carrier.

Late shipment Arrivals:

Please bear in mind, when you receive your tracking number, and the carrier has successfully obtained the package, we are not liable for the published or estimated shipment times. They are not guaranteed, especially with weather related delays.

Please ship any (non Studio Direct) returns/exchanges to:

Artcraft Gifts D.B.A PorterHouseCrafts.com Attn: Returns Dept
PO Box 657 - 116 Lincoln Ave - Manchester Center, VT 05255


Terms of use and Privacy Statement :

As part of our service, we agree to provide you with information and other services that we may decide to offer, subject to the terms of this agreement. Upon notice published through the service, we may modify this agreement at any time. You agree and continue to agree to use our services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as 'customer' in this agreement.
Rules For Online Conduct
By using the service, you agree that you will not attempt to undermine the integrity of this web site. We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this web site. We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and to gather broad demographic information. Our site uses cookies to keep track of your shopping cart. We use cookies to identify you so we can retrieve your information so you don't have to re-enter it each time you visit our site. Our site's registration form requires users to give us contact information, like their name and email address, and unique identifiers. We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary if they have subscribed to the mail list. Users may opt-out of receiving future mailings by choosing to un-subscribe. Unique identifiers are collected to verify the user's identity and for use in our record system. This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites. Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information and unique identifiers. Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings. Unique identifiers are collected from Web site visitors to verify the user's identity and for use as account numbers in our record system.

Notes On Our Online security:

Ready for checkout?! Ok, so you are at the shopping cart, and are (hopefully) ready to go to the checkout page. That’s Great! But what happens next? Do I give my credit card number online, will I get a receipt, ahhgh what do I do? Is this for real? Well, all fears aside, I will walk you through what happens next and what precautions are taken to secure your information as you order from us... Step 1: your information Well, now you have jumped from our busy and vibrant online catalog to a totally new and different section of PorterHouseCrafts.com, THE CHECKOUT PAGE. Notice one very important difference, (besides the boring content and all the work you have to do filling out the forms), which is the address - it says https:// instead of http://. That means that the page is a secure page and only you and I can read information from that page. I will explain this further…. Encrypted posting This page is set up to retrieve information from you, like your billing address, and other things. All that you write becomes encrypted as we run on a dedicated IP address and have installed a secure certificate verifying that. Encryption is when the content you type is coded so that only we can read it, thus blocking anyone spying on the outside. Your credit card and me Once you get past your billing and shipping pages, you are ready to enter your credit card info. Now, there are even more steps taken to ensure that your credit card number is not seen by anybody, (even us!) that’s right, once you press that submit button, an encrypted code is generated for your card number and is sent to our merchant processor – authnet who captures your card (same as the card swappers at any retail store) Once captured, Your card is automatically charged and Your actual card number is never recorded or stored. Sold! All this happens within seconds, and you (again - hopefully) will see a confirmation page, giving you a printable invoice or receipt. Simultaneously you have been emailed a confirmation letter stating that you have purchased the said items for the said price. SOLD!!

Some of our recent Customer reviews!

Item	date	Rating	message
	09/07/2010	10	"I purchased this item for a friend’s two year old. The quality is excellent! (even better then I expected) I had her name personalized on the flap of the backpack in purple and it turned out perfect. This item was shipped to me within one week of purchasing it. My friend’s daughter loved it, along with her four year old sister who did not want to stop carrying it around. I could fit two or three board books, a pair of pajamas and two large sippy cups in the backpack to help give you an idea of the size of the backpack. I am very happy with this item and will purchase Stephen Joseph items from this retailer again! "
	09/07/2010	10	"After reviewing your products on line, when I ordered the backpack and received it, it was better than online. The monogramming was great and I could not have asked for a better product. I will be ordering 2 more backpacks for 2 more children. They are for a ring bearer and 2 flower girls as their gifts. What better gifts not only for the child but for Mom and DAd to carry their things in. Thank you again for such a great product. Brenda Walter"
	09/02/2010	10	"This eyeglass holder is very attractive and useful. The colors are brilliant and fun. I now know just where to find my glasses.The service is excellent at Artcraft Gifts. "
	09/01/2010	10	" These witchballs are absolutely beautiful and came shipped without a scratch. EXCELLENT PACKING JOB. When you put these by a window you see rainbows everywhere"
	08/31/2010	10	"I have always loved Far Fetched earrings. The two toned metal earrings that you can’t find just anywhere. One thing I noticed is their earring wires aren’t as thick as the older styles which are very durable, otherwise the quality is as good as ever. Porterhouse did an excellent job with their mailing too. I will order again. Thank you"
	08/30/2010	10	"I was very impressed with the craftmanship and quality of this bag. It is perfect for a young child’s first school experience. My son loves race cars and when I saw this bag I fell in love with the soft, machine-washable, adjustable strap, personalized, little-kid style bag. I ordered one as a gift for him on his first day of preschool. Bravo ArtCraft gifts for great products and service. "
	08/28/2010	9	"Excellent quality suitcase. Quick delivery. My 5 year old granddaughter loves it & is looking for an overnight invitation so she can use it."
	08/27/2010	10	"This is a great backpack for my son. It came quickly and was exactly as described. It is great quality too! I would definitely order from you again! Thank you! Michele Williams"
	08/23/2010	10	"This backpack may seem small but you can sure fit a lot inside, it’s really flexible and really light to carry for my 16 month old. The drawstring works perfect, I tied it in a double loop to avoid long loose strings around my 16 month old though. We personalized it with his name and sure glad we did so, b/c another child showed up to day care with the same back pack. I’m hoping this product will last us up until at least pre-k. Great product! Thanks Artcraft. From a very happy mommy :) "
	08/19/2010	10	"This is the cutest bank! I purchased for my daughter’s one year birthday and it far exceeded my expectations! We used as a wishing well at her party and look forward to years of teaching her to ’’save your pennies’’ with this dino’s fun design. I would HIGHLY recommend this bank, or any of the other Big Belly Banks! The personalization was perfect as well, and it was shipped quickly and packaged to keep the bank safe. Thank you for a great experience! "
	08/19/2010	10	"Adorable peice of childrens luggage. Our grandaughter loved it. Excellent quality and durability. Colors are so vibrant. Can’t wait to order more for my other grandaughters. "
	08/18/2010	10	"I bought this for a gift for my mom who shows dogs and she absolutely loved it. Fast shipping, too, thanks!"
	08/16/2010	10	"My husband gave me a pair of these exact earrings along with a matching pin. I managed to lose one of the earrings and was devastated. I got so excited when I found these on line and could replace them. I now have a spare in the event I lose one again. Thanks for carrying the product line!!"
	08/11/2010	10	"These mugs are simply gorgeous to look at and great to hold. They are exceptionally good quality and the service was prompt. Thank you. Dr. Lana "
	08/09/2010	10	" The earrings showed care in craftmanship. They arrived in speedy time and were beautifullys boxed. I would buy again. This purchase is a gift for my sister. She will love them. thank you for should care. Beth "
	08/06/2010	10	"I love it. Item as described and very fast shipping. Thank you."
	07/30/2010	10	"I bought these earrings at a store and subsequently lost one. Unable to find a replacement there, I was very pleased to find them available online. I love the style very much and now I have an extra earring just in case! "
	07/29/2010	10	"excellent product. great service. fast. love the blanket!!"
	07/29/2010	10	"very soft blanket. great quality. fast and easy service! "
	07/29/2010	10	"Thank you, it will be fun to carry my new Laurel’s Burch Cat bag & receive countless compliments...."
	07/29/2010	10	"Thank you very much, I love my new Laurel Burch Blue horse bag & hope it will last long time, like my ’’Women’s Spirit’’ (6-7 years) bag "
	07/27/2010	10	"Even more precious in person. Fabulous in every way. My 16 month is obsessed with tractors and this is perfect. He loves to put toys in it and carry it around. Will be even better to grow into as he gets older. Cannot go wrong with this backpack. Great quality and well worth the money. Extremely pleased with this company. "
	07/26/2010	10	"I purchased 8 of these bracelets as gifts for the women in my wedding party (and 1 for myself). We tried to be as eco-friendly as we could when planning the ceremony/reception and these bracelets fit in perfectly with that theme - plus they are beautiful!! Customer service was wonderful and the gifts were shipped quickly (despite needing to preorder)and arrived beautifully wrapped. If you are looking for a unique, beautifully-crafted,eco-friendly gift for someone special, I highly recommend one of Brian Bentley’s creations!"
	07/21/2010	10	"This product is cute and well made...and very reasonably priced. Customer Service was Excellent! I made an error re: how I wanted it personalized and they fixed it after my frantic call with no questions asked. Thank you!! "
	07/21/2010	10	"This was the cutest thing I have ever seen and for the right price. Looks very well made. My daughter loves ladybugs and she is starting Kindergarten in a couple weeks, so this will be perfect. She was very surprised when I showed it to her. It didn’t take very long to get in the mail, very pleased!"
	07/19/2010	10	"Excellent baby gift! The personalization was perfect and such a nice added touch. I will definitely order from this site again. Thank you. "
	07/18/2010	10	"I have given Big Belly Banks in the past as gifts and they are always a big hit with children, and adults alike!! Being able to have it personalized was a wonderful addition. This adorable alligator was a 1st birthday gift for my daughter’s godson. They shipped the gift directly to the birthday boy in another state - a great and appreciated convenience! I will definitely order again - thanks! "
	07/18/2010	10	"This was a beautiful shower gift! The engraving was flawless and the customer service I received was top notch! "
	07/14/2010	10	" My Grand-daughter was having her 3rd Birthday party and the theme of the party was Dinosuars. So I went to the internet and typed in Dinosaurs and many links came up and I clicked on your site and saw this adorable dinosaur egg house. I just had to get it. My Grand-daughter ’’Violet’’ was so excited she just LOVED it and everyone at the party said where did you get that and I told them about your site. My grand-daughter takes her dinosuars everywhere she goes, I’m so glad I found your site and it was such a fast delivery too! Thanks again~"
	07/13/2010	10	"the ear rings were beautiful and exactly what i ordered....the service was fantastic, as they came so soon i was very thrilled! thanks! "
	07/13/2010	10	" I love these bags. They are adorable and durable. They will bring a smile to your face when you get your purse. I have purchased 10 of them and they come in an excellent variety of shapes and sizes. Be prepared for the compliments to start as you begin carrying the bags. PorterHouse provides Great customer service and cares about their customers. Kudos..."
	07/12/2010	10	" It was exactly what we had ordered and arrived in excellent shape"
	07/12/2010	10	"Your service was great along with your price on the backpack. The picture was totally representative of the product and my granddaughter loved it. She carried all her birthday gifts in it! "
	07/12/2010	10	"I got this backpack for my son who is starting a ’’Morning Out’’ program for 2 year olds. Its perfect. The size is great for a 2 year old, and its nice and soft. And of course, he adores the dog on the front! I have gotten so many compliments on it already and have recommended your site. The embroidered name looks fantastic, and this shipped very quickly from when I ordered it. Customer Service was spectacular! Thank you!"
	07/12/2010	10	"The product arrived quickly and was exactly how it was described online. I was very pleased with how straight forward my purchase was."
	07/09/2010	10	"I got the big belly Dinosaur bank for my Grandson for his birthday. He will be turning 4 soon. I had also purchased a similar one for my Granddaughter and my Grandson liked it so well I got him one. Your service and the bank are great. Regards, W.J. "
	07/05/2010	10	"This is beautiful. It arrived safely as it was packed with much care. thank you "
	07/05/2010	10	"This is beautiful! It arrived safely as it was packed with much care. thank you "
	06/30/2010	10	"This item fit perfectly for a theme gift for some of the women on my sales team. I’m having it engraved and giving them as awards for a job well done. It’s well made, arrived quickly and in great shape. Thank you! "
	06/28/2010	10	"Detailed artwork. quality product. Looked better in ’’person’’ then on the internet (not usually the case) I am very pleased!!"
	06/22/2010	10	"This growth chart is absolutely adorable! It is excellent quality, and I love how it folds in half for easy moving and storage (we move a lot)! I have 3 other growth charts from 3 other companies and this is my favorite! I also like that is has 6 photo slots - that is what you really want to see - how your child has grown up through the years. Completely satisfied with this product. "
	06/21/2010	10	" I gave this luggage to my granddaughter for her birthday- she is turning 3. She was so excited and has not stopped wheeling the bag around the house. She asks for it as soon as she gets up in the morning! I was also so impressed with the quality of the bag- all of the compartments and its size. I could not be more pleased with the bag or the customer service provided by your company! I would definitely order from you again- and will recommend you to others! Thank you!!"
	06/18/2010	10	" I am so happy with the sapphire throw I ordered. The color is just stunning, and I’m so happy that you offered it in this color, as I searched and searched the internet, trying to find the exact shade I needed as the finishing touch in my new, white and lavender blue office. I also love the texture and how soft and cozy it is. Thank you for offering such a great product. I will be more than happy to do future business with you. Thanks again! Linda Marsden "
	06/18/2010	10	"The personalized toddler backpack is the perfect size for a 3-year-old. Porter House did an amazing job coordinating thread color to embroider her name. Five stars!!!!!!"
	06/17/2010	10	"Oh my goodness... could it be any cuter!?! I thought it was cute online, but in person it’s even more adorable! The quality is great too. We get SO many compliments. But most importantly, my 2 year old LOVES his ’’di-saur pack pack’’, and can’t wait to load it with goodies for his day at daycare. It saves the day on rough mornings. Awesome customer service too. The reviews are true! Very satisfied customer. We’ll be back for more :-) "
	06/17/2010	10	"GREAT product! the perfect baby gift! i will be coming back to this site again and again. AND it arrived within a very reasonable timeframe. thank you, thank you!"
	06/15/2010	10	"The earrings are beautiful and very well made. I am very happy with the quality and the choice of the stones. My order arrived on time for my special event. Customer Service was very interested in my satisfaction. I would definitely order from this company again. "
	06/14/2010	10	"The clipboard was thicker and sturdier than I’d imagined and the quality of the inlay and finish was amazing. We gave this as an end-of-year teacher gift and he was quite impressed and touched. The monogram was the perfect touch. Thank you!"
	06/10/2010	10	"It have taken some time for the item to be ready (personalization), but when I have contacted the customer service they were really nice. It appeared that lunchbox was in the final process already. I guess because I was asking about delivery dates (I have needed it soon), the company managed to send it out the same day, and I got it delivered in two days. Now, the lunchbox itself - my daughter was really excited to get it. It is really really cute, looks even better ’’in person’’, than on a photo. Nicely sewn and embroidered. Was packed in matching color tissue too. It is a really good present for my daughter’s first day at her new preschool. I hope it would work for her for a long time. It looks sturdy enough. THANKS!!! "
	06/10/2010	10	"Great little bag for my little boy! Quick service as well! Thanks!"

Our story 2009:

Artcraft Gifts, inc. started in Jan. 2009, adapting www.PorterHouseCrafts.com into a specialty gift marketplace for artisans, promoting their creativity, studio selection and customization in the everyday [affordable] gifts that are sold.

The archive: The Porter House of Fine Crafts is an eclectic blend of Functional yet Decorative items that are carefully chosen to enhance everyday rituals in Life. We believe that crafts should be used on an everyday basis to enrich and nurture the human spirit. Our Gallery is nestled in The Green Mountains of Southern Vermont in Manchester Center. This web site is just a small window into the wonderful world created from unique yet affordable gifts and home accessories. Each item is handmade and varies from piece to piece. Imperfections are all part of the handcrafted beauty. Please come visit us and discover a pleasant environment full of beautiful items and alternative music. Our Product line changes daily and offers a wide variety of media styles and price ranges. We also have a unique Upstairs Boutique that offers alternative, artistic clothing to liven up any wardrobe. Be it a must-have dress, a finishing-touch scarf, or a pocket book, we have a great assortment which constantly changes with the seasons. Any questions, please call

To place or discuss an order:

Do you need to Conract an Artist?


Artists: market your gifts right Here!

Do you have a product-line that would fit in this specialty venue. A product that can be customized? Want Google, Yahoo and amazon placement... Visit our Dropship page to learn more >

All other information:

Please note, we are an online retailer We do not disclose information on our vendors/suppliers/ or artists and we are not a wholeseller.